Customer Success Associate
Loblaws Companies Limited
Canada
April 2023 – Present
- Recognized with “Above Beyond” award for operational efficiency improvements.
- Analyzed store-level consumer preferences, increasing relevant product recommendations by 15% and boosting sales by 10%.
- Led the successful transition to a nationwide cloud-based temperature monitoring system.
Senior Associate Consultant
Coherent Market Insights
India
March 2021 – March 2022
- Managed projects from initiation to delivery, influencing strategic business decisions and enhancing decision-making by 15%.
- Increased client satisfaction by 9%, and improved customer retention by 15%.
- Led a marketing initiative that boosted lead generation by 30% during the COVID-19 pandemic.
Associate Consultant
Coherent Market Insights
India
March 2020 – March 2021
- Authored 250+ industry reports, providing actionable insights to clients.
- Performed data analysis, contributing to a 12% increase in market share.
- Improved prediction accuracy by 18% using statistical methods such as regression and time-series forecasting.
Research Analyst
Coherent Market Insights
India
November 2019 – February 2020
- Conducted market research, enhancing decision-making accuracy by 10%.
- Delivered key insights, boosting marketing campaign ROI by 20%.
- Streamlined data collection, increasing accuracy by 25% and reducing bottlenecks